My Place Hotel-Council Bluffs/Omaha East, IA

The location was excellent, easy to get to and very convenient to the zoo. The front desk staff was very solicitous and helpful. The room was clean and smelled nice. The shampoo and conditioner were lovely and fresh smelling. The ice machine was broken, but the front desk clerk had a bag of ice which she gave me and that was great. The refrigerator in the room had an ice maker, but I don’t think it was hooked to the waterline, so no ice there. However, the fridge and freezer were full sized and very cold so I was able to refreeze my ice packs and all was well.

The receptionist was absolutely wonderful.. Full.of information, gracious, helpful, and all with a smile. The room we had was clean and very comfortable. Close to a back door for.our pets. Also one of the very few places we have stayed with our two dogs (38 pounds and 4 pounds - both 1/2 poodle) that they were not.just "permitted" but accepted as part.of our family. We realized there were mostly long term workers that were there, but there was no noise evening.or early morning. We would stay again in a heart beat

High standards for housekeeping/ cleanliness. Spotless inside and out. Our accessible room was roomy and thoughtfully designed.I appreciated the full-sized refrigerator. Plenty of towels. Kitchen towels also provided. I didn't use the cooktop, but it had two full-sized burners, an exhaust fan, and surface lighting. Front desk staff were helpful and friendly. They liked my dog. We would definitely stay here again

It was clean, it was well-located, and best of all, it was really inexpensive for what you got. No breakfast option exercised.

Clean, Friendly staff, great location